Shipping & Returns
Shipping
We have different shipping rates per country, which are dependent on our carrier. We do our best to keep these rates as low as possible.
| DESTINATION | FREE STANDARD SHIPPING BASKET VALUE | STANDARD SHIPPING PRICE |
| Netherlands | €100 | €6.15 |
| Belgium | €100 | €9.25 |
| Europe | €300 | €29.95 |
| Rest of World | €400 | €39.95 |
Returns
If you are not 100% satisfied with your purchase you can return it for an exchange or refund, provided it is within 30 days of receipt of your order and the item is as new and in the original packaging. All returns for orders over 30 days old must be sent back within one month of the refund or exchange request being made. We reserve the right to refuse refunds for returned items which are not in saleable condition.
Returns are only accepted online for items purchased directly from kunegear.com. We are unable to accept online returns at our partners.
If you have purchased from a third-party retailer, you should return the products directly to the location where they were purchased.
Faulty Goods
kune is committed to product excellence, and stands behind the quality of the products it produces. From time-to-time manufacturing faults can and do occur. If you think your product has a suffered a manufacturing fault, please contact us. Items that are damaged as a result of excessive or long term usage are not considered faulty. Returned items that have been worn should be laundered before return. Receipt of unwashed garments may result in your product being returned to sender.
Posting Your Return in The Netherlands & Belgium
To make a return login and go to our return page and fill out the form. Once complete, follow the on screen instructions and simply package your product and print out the bar code. Please be aware that we do not cover the costs of return shipments.
If you have any trouble arranging your return, please contact returns@kunegear.com
International Returns
Contact returns@kunegear.com to get instructions. Please be aware that kune will not accept any charges incurred when returning items.